To delete your account on chewy, you’ll need to follow these steps:Log in to your account.Click on the “My Account” tab.Under “Account Activity,” click on the “Deactivate my account” link.Enter your email address and password, and click on the “Submit” button.You’ll receive a confirmation message that your account has been deactivated.
Unfortunately, we cannot close a chewy account.
To cancel your autoship, go to your account settings and select “Manage Subscriptions.” Under the “My Subscriptions” section, find the autoship you want to cancel and click on it. On the following page, under “Cancel Subscription” click on the button.
No, Autoship is not free.
Unfortunately, we are unable to return chewy items to PetSmart.
Unfortunately, you cannot cancel your Autoship on chewy.com.
Yes, you can cancel your auto-ship at any time.
No, Chewy is not owned by PetSmart.
Chewy uses a variety of carriers, including UPS, USPS, and FedEx.
Chewy ships orders from its warehouses quickly by using a variety of methods, including direct shipping from the manufacturer, local pick-up in select cities, and free standard shipping on orders over $50.
Autoship is a subscription service where you automatically receive a set amount of products (usually groceries) every month.
Yes, PetSmart will take back a hamster.
Yes, PetSmart does take back dead fish. They have a policy of taking back any fish that has died within two days of purchase.
Chewy processes returned items in a similar way to new items. Items are inspected for damage and then put through our quality control process. If the item is deemed to be in good condition, it will be put back on the shelves for sale.
Yes, Chewy returns are free for most items. However, some items may have a shipping fee associated with them.
